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American Red Cross communication services keep military personnel in touch with their families following the death or serious illness of a family member, the birth of a child or in other family emergencies. The Red Cross sends messages quickly, anywhere in the world, including ships at sea, embassies and isolated military units.
Active duty service members stationed in the United States, and their immediate family members, can call the Armed Forces Emergency Service Center for help seven days a week, 24 hours a day, 365 days a year.
The American Red Cross also provides 24-hour emergency communication services to military personnel overseas. Overseas personnel stationed at military installations can access Red Cross services by calling base/installation operators or on-base Red Cross stations. Red Cross Armed Forces Emergency Services workers are also sent to areas of conflict when military personnel are deployed.
When calling the Red Cross to send an emergency message to a family member, please have the following information ready:
- Service Member's Full Name
- Rank/Rating
- Branch of Service
- Social Security Number
- Military Address Where Deployed
- Home Base Unit
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